Warranty Policy

Hamsar’s Limited One (1) Year Product Warranty:

Hamsar Diversco Inc. products have been manufactured under the highest standards of quality and workmanship. The following warranty is exclusive and in lieu of all other warranties, whether expressed, implied or statutory with respect to or relating to any product shipped hereunder (the “Product”). Hamsar Diversco Inc. warrants that the Product is, at the time of shipment to the Purchaser, free of material and workmanship defects provided that there shall be no warranty with respect to any Product which has been repaired or altered in any way, which has been subject to negligence, accident, improper storage or damaged in shipment without the fault of Hamsar Diversco Inc. or has not been installed, used or maintained in accordance with normal practice and in conformity with the recommendations or the published specifications of Hamsar Diversco Inc. Hamsar Diversco Inc. shall, at its option, repair or replace any defective Product or refund the purchase price of a Product provided a warranty claim is made within one (1) year of the date of shipment of the Product and this shall be the full extent of Hamsar Diversco Inc.’s liability for warranty. Exclusions to this Policy are all bulbs fitted with all lamps and all replacement bulbs, which are not covered under this policy.

Non-Defective Product Returns

Product returns (non defective) must have been purchased in the current year from the current product catalogue and non-custom product. They must be in saleable condition (unopened cases). Returns are subject to a minimum restocking fee of 20%. More details available on our current price list. Please contact sales@hamsar.com for further details.

Additional Exclusions to this Policy include the following:

XWL-800, 810, 812, 813 Series of Products – Limited Five (5) Year Warranty

Visi-Light XWL-820 Series of Products – Limited One (1) Year Warranty – Extended Three (3) Year Warranty Available

Visi-Light LED Work Lights – Limited One (1) Year Warranty – Extended Three (3) Year Warranty Available

All Bulbs – Limited Ninety (90) Day Warranty After Shipment Date

LED Forward Lighting – Limited Three (3) Year Warranty

Proof of purchase (original sales receipt) must accompany all warranty claims. If you have any questions regarding technical support, installation or concerns regarding our warranty policy, please contact our customer service team at (905) 332-4094 or e-mail us at sales@hamsar.com.